Tips for helping us to help you better with your SM

When filling out the questionaire

Be honest, answer all questions as truthfully and completely as possible to your knowledge.

Go into as much detail as you possibly can.

When talking to us on the phone

all the above..

Have a pencil and paper handy to take notes.

Let us know whether or not you can use your computer at the same time as when speaking with us

Let us know what kind of relationship you have with your vet. or if you need one..

Understand that this will take time, allow us the chance to speak. sometimes people are very excited and scared and ramble on and on. If given the chance to speak, we can help to alleviate a lot of your fears.

If you are confused scared, upset  or frustrated please let us know.

Please remember we are there to help you, not to judge you, we may offer suggestions for changes. Please do not get defensive about it.

After the vet visit

Come back and fill out the questionaire provided, this will help others  that experience the same problems.

Update your story or submit your story for others to read.